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Frequently asked questions

“Frequently asked questions”

Below are answers to frequently asked questions. Is your question not listed? Please contact us by phone (+31(0)55-5051359) or email (bosgraaf@ardoer.com).
 

General

♿ Is the campsite suitable for disabled people?

Because of our natural environment and unpaved paths, comfort camping de Bosgraaf is unfortunately not very suitable for the disabled people. Also, our sanitary buildings do not have a disabled toilet. But we do have pitches with private sanitary facilities. Of course you're welcome, but please keep this in mind.

🎉 Can I bring a party tent?

No, unless you have an annual pitch.

🏕️ When is Camping De Bosgraaf open?

The (camping) season runs from 25 March to 30 October 2022. The reception is open all year round.

We are a seasonal company. This means that we are closed during the winter period. From the end of October until March the campsite is closed. People with a yearly pitch can go to their caravan or chalet at all times, but it is not possible and allowed to stay overnight (unless this is stated in your agreement and you have winter water).

🐾 Are pets allowed?

No, not even from visitors. Please let us know in time to avoid disappointment!

👥 Are unaccompanied minors allowed?

No, we do not allow young people to travel alone.

🔌 How many amps of electricity do I have?

Pitches: 6 ampere
If desired and if the pitch allows it, it is possible to have 8, 10 or 16 ampere electricity.
Rental accommodation: 10 ampere

🔥 Is open fire / barbecue allowed?

Open fires are not allowed unless authorised by the reception. The use of patio fires, pot-bellied stoves, etc. is also not permitted on the site. Barbecuing is allowed. This does depend on the natural fire risk phases.

🚉 Can I use public transport from the campsite?

That is certainly possible. Klarenbeek station is 6.5 km from the campsite. From here trains run to Zutphen & Apeldoorn.

From 1 April the neighbourhood bus will pass by the campsite. Travelling with the neighbourhood bus works as follows: 

  • Call 5 to 10 minutes before departure time +31(0)6-82088568
  • Charge the phone until you hear voicemail 
  • The driver receives a message 
  • No voice connection will be established 
  • You can hang up now.  

These are the departure times: 
On working days every hour at .30 (30 min over the hour)
From 7.30 AM to 5.30 PM.

🚗 Can a car be parked near the pitch or accommodation?

Pitches: max. 1 car on the pitch, otherwise you can park your car outside the campsite on the road (this also applies if you come with more cars). Corner pitches do have access to the car park.
Large cars such as SUVs and minivans are not permitted on the pitch. You may load and unload (max 15 minutes) and then you must park your car on the road.
Rental accommodations: the car has to be parked on the car park, only loading and unloading at the chalet is allowed (max. 10 minutes).

Camping

Accommodations

Arrival & departure

🕑 What are the arrival and departure times?

Camping pitches & hiker's huts: arrival from 3 PM and departure before 12.00 PM.
Chalets, mobile homes, safari tents and tent villas: arrival from 3 PM and departure before 11 AM.

🕗 What if I arrive later than the reception's opening hours?

You can check in until 8 PM. Will you be arriving after 5 PM? Then please let us know in advance.
As soon as you arrive at the reception, you can call us (055-5051359) and someone will come to the reception to check you in.

Facilities & opening hours

🎣 Is there a fishing facility nearby?

Yes, you can fish in the Apeldoorns/Dierens canal - next to the campsite. However, you do need a fishing licence. This is available at 'Hengelsport De Pelgrim'.

🏊🏻‍♀️ Is the swimming pool also open to visitors?

No, our swimming pool is only open to guests staying at our campsite.

📱 Is there WIFI?

Yes, there is a wireless Wifi network in the park.

📺 How does the television connection (C.A.I.) work?

To be able to watch TV, you need to let the TV search for channels again, but be sure to choose the digital search function. Only TVs with a dvb-t and mpeg4 tuner can find and play these channels (this tuner is almost always standard on all flat screen TVs from after 2012).

If your TV does not have this, you can buy an HD receiver at reception for €45 (this can be used anywhere).

📺 How is the reception of TV, WIFI & Telephone?

Camping de Bosgraaf is located in a wooded area in the outskirts of Loenen. We do everything we can to get signals to you as strong as possible. It may be that weather conditions affect the reception of signals. Please take this into account. Enjoy the peace and quiet and the nature!

🤸‍♀️ Is the playground also open to non-camping guests?

No, the playground is open to campsite guests only.

🧸 When is the recreation team present?

During Easter, May holidays, Ascension, Whitsun and the summer holidays.

Coronavirus

Reservation & payment

✉️ What if I have not received my booking confirmation?

Unfortunately, it sometimes happens that the reservation confirmation ends up in the junk mail. If it does not arrive in your inbox, please check your junk/spam folder. Add bosgraaf@ardoer.com to your contact list, that way you prevent the mail from ending up in SPAM. If this is not the case, please contact us.

Other

Do you want to book for a period longer than 3 weeks? Contact in that case the camping itself directly by phone or email.
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