“Frequently asked questions”
Below are answers to frequently asked questions. Is your question not listed? Please contact us by phone (+31(0)55-5051359) or email (bosgraaf@ardoer.com).
General
- Can you have the newspaper delivered to the park?
- ♿ Is the park suitable for disabled people?
Because of our natural environment and unpaved paths, Veluwepark de Bosgraaf is unfortunately not very suitable for the disabled people. Also, our sanitary buildings do not have a disabled toilet. But we do have pitches with private sanitary facilities. Of course you're welcome, but please keep this in mind.
- 🎉 Can I bring a party tent?
No, unless you have an annual pitch.
- 🏊🏻♀️ Are you allowed to have your own pool on the site?
A paddling pool of a maximum of 1x1 meter is allowed on the pitch. Larger sized pools are prohibited and may be removed.
- 🏕️ When is Veluwepark de Bosgraaf open?
From March 31 to October 26, 2023, you can enjoy a camping pitch at De Bosgraaf. You can rent accommodation from March 31 until the end of the year.
People with an annual pitch can go to their caravan or chalet at any time, but staying overnight is not possible and allowed (unless this is stipulated in your contract and you have winter water).The reception is open all year round.
- 🐾 Are pets allowed?
No, not even from visitors. Please let us know in time to avoid disappointment!
- 👥 Are unaccompanied minors allowed?
No, we do not allow young people to travel alone.
- 🔌 How many amps of electricity do I have?
Pitches: 6 ampere
If desired and if the pitch allows it, it is possible to have 8, 10 or 16 ampere electricity.
Rental accommodation: 10 ampere- 🔥 Is open fire / barbecue allowed?
Open fires are not allowed unless authorised by the reception. The use of patio fires, pot-bellied stoves, etc. is also not permitted on the site. Barbecuing is allowed. This does depend on the natural fire risk phases.
- 🚉 Can I use public transport from the park?
That is certainly possible. Klarenbeek station is 6.5 km from the park. From here trains run to Zutphen & Apeldoorn.
From 1 April the neighbourhood bus will pass by the park. Travelling with the neighbourhood bus works as follows:
- Call 5 to 10 minutes before departure time +31(0)6-82088568
- Charge the phone until you hear voicemail
- The driver receives a message
- No voice connection will be established
- You can hang up now.
These are the departure times:
On working days every hour at .30 (30 min over the hour)
From 7.30 AM to 5.30 PM.- 🚗 Can a car be parked near the pitch or accommodation?
Pitches: max. 1 car on the pitch, otherwise you can park your car outside the park on the road (this also applies if you come with more cars). Corner pitches do have access to the car park.
Large cars such as SUVs and minivans are not permitted on the pitch. You may load and unload (max 15 minutes) and then you must park your car on the road.
Rental accommodations: the car has to be parked on the car park, only loading and unloading at the chalet is allowed (max. 10 minutes).
Camping
Accommodations
Arrival & departure
- 🕑 What are the arrival and departure times?
Camping pitches & hiker's huts: arrival from 3 PM and departure before 12.00 PM.
Chalets, mobile homes, safari tents and tent villas: arrival from 3 PM and departure before 11 AM.- 🕗 What if I arrive later than the reception's opening hours?
You can check in until 8 PM. Will you be arriving after 5 PM? Then please let us know in advance.
As soon as you arrive at the reception, you can call us (055-5051359) and someone will come to the reception to check you in.
Facilities & opening hours
- 🎣 Is there a fishing facility nearby?
Yes, you can fish in the Apeldoorns/Dierens canal - next to Veluwepark de Bosgraaf. However, you do need a fishing licence. This is available at 'Hengelsport De Pelgrim'.
- 🏊🏻♀️ Is the swimming pool also open to visitors?
Our swimming pool is only accessible to guests staying at our park, if someone is a guest on site and this person wants to swim, a stay for an extra person must be booked at the reception. Costs for this are € 6.10 per person per day.
- 📱 Is there WIFI?
Yes, there is a wireless Wifi network in the park.
- 📺 How does the television connection (C.A.I.) work?
To be able to watch TV, you need to let the TV search for channels again, but be sure to choose the digital search function. Only TVs with a dvb-t and mpeg4 tuner can find and play these channels (this tuner is almost always standard on all flat screen TVs from after 2012).
If your TV does not have this, you can buy an HD receiver at reception for €45 (this can be used anywhere).
- 📺 How is the reception of TV, WIFI & Telephone?
Veluwepark de Bosgraaf is located in a wooded area in the outskirts of Loenen. We do everything we can to get signals to you as strong as possible. It may be that weather conditions affect the reception of signals. Please take this into account. Enjoy the peace and quiet and the nature!
- 🤸♀️ Is the playground also open to non-park guests?
No, the playground is open to park guests only.
- 🧸 When is the recreation team present?
During Easter, May holidays, Ascension, Whitsun and the summer holidays.
Coronavirus
Reservation & payment
- ✉️ What if I have not received my booking confirmation?
Unfortunately, it sometimes happens that the reservation confirmation ends up in the junk mail. If it does not arrive in your inbox, please check your junk/spam folder. Add bosgraaf@ardoer.com to your contact list, that way you prevent the mail from ending up in SPAM. If this is not the case, please contact us.
Other
Do you want to book for a period longer than 3 weeks? Contact in that case the camping itself directly by phone or email.